PHASED REINTRODUCTION
OF THERAPY SERVICES 

New patient & follow up appointments are currently available as listed below.

  • Limited Physiotherapy

  • Limited Osteopathy 

  • Podiatry - Controlled referrals

  • Limited Chiropody

  • Limited Massage Therapy 

FEE PAYMENTS

Wherever possible HTC would request that our clients pay for their respective therapy service via telephone.

This will support the practice in maintaining effective infection control standards during

COVID-19

ON-LINE BOOKINGS

Our On-Line bookings service is available with automatic limitations to client numbers.

In light of infection control measures we would encourage all clients to complete the short online registration and utilise this system for new and follow up appointments .

Our team will monitor for all new clients bookings and will follow up with a pre-appointment COVID-19 telephone screening process prior to the planned appointment.

Please click the bookings link at the bottom of the page to access this service

HTC COVID-19 

Scroll Down For Our COVID-19 Infection Control Information Film

 

HTC is currently continuing activity.

As a responsible para-medical facility our team will regularly review practice activity under the below detailed criteria.

Regular reviews of service type availability
Daily to weekly review & appraisal of infection control measures effectivity  at our site
Daily review of Government and Medical / Healthcare Professional Body guidelines relating to COVID-19
Regular reviews of safe practice to ensure clientele / patient, staff & site visitor protection
HTC Infection Control Team & Director decision to:
1. Continue current practice 
2. Cease activity
3. Increase activity restrictions
4. Ease activity restrictions
Regular provision of related updated COVID-19
information to all patients / clients and staff

We here at HTC are always keen to provide a full spectrum of service availability for our patients / clients.

However, we request your understanding in relation to all activity level decisions and subsequent service(s) availability during the COVID-19 pandemic.

HTC INFECTION CONTROL DURING COVID-19 

THE FOLLOWING POINTS PROVIDE AN OVERVIEW FOR PATIENTS / CLIENTS OF INFECTION CONTROL MEASURES THAT WILL EXIST DURING ACTIVITIES AT HTC DURING COVID-19

  • Symptoms of COVID-19 include: A high temperature - A new continuous cough - Loss or change to your sense of taste or smell 

  • All booked patients / clients will be remotely screened (telephone or online) the day prior to their appointment to complete a COVID-19 screening / consultation & to ascertain their treatment priority level.

  • Patients / clients will be required to complete an additional  therapy / COVID-19 consent form on attending their first appointment.

  • All therapists will be operating with full clinical PPE.

  • Administration staff will be operating with PPE.

  • Fee payment will wherever possible be completed by telephone.

  • All attending patients / clients will be provided with a disposable face mask (and gloves where necessary), which will be disposed of on site.

  • Patient / client bookings will be staggered to reduce practice footfall to facilitate social distancing and facilitate infection control compliant cleaning of treatment rooms between patients.

  • Unless absolutely necessary all patients / clients will be asked to attend alone to reduce the practices footfall.

  • There will be a restriction on patient age range until further notice. Patients below the age of 13 and above the age of 65 will be subject to initial telephone consultation with the practices therapy lead prior to being booked for an appointment at our site.

  • There will be a restriction on patients attending the practice whom are detailed as medically at risk during COVID-19 by Public Health England.

FIND / CONTACT H.T.C

OPENING HOURS

MON - FRI

08:00-20:00

SAT

09:00-16:00

SUN & BANK HOLIDAYS

CLOSED

ADDRESS

 

Hempstead Therapy Centre Ltd

Unit 26

Hempstead Valley Shopping Centre

Rainham

Medway

Kent

ME7 3PB

TELEPHONE

01634 393113

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